Depending on the option exercised by the assesse while filing his annual ITR, refund will be made either through electronic mode i.e. direct credit to account or through Refund Cheque. Tax payers are therefore, required to enter correct Account number and IFSC code along with complete address details including PIN code at the time of filing of Return.
Refunds sent through cheques are dispatched to the address as mentioned by the tax payers through Speed Post.
Refund not presented for payment within the validity period of 90 days is marked as expired and cancelled. Tax payer may raise Refund re-issue request. In case the return was filed electronically- Refund reissue request may be raised online by login into e-filing portal i.e. https://incometaxindiaefiling.gov.in with user ID and password.
In other cases the Taxpayer should contact Assessing Officer under whose jurisdiction the Return was filed for re-initiation of Refund.
ECS – The taxpayer may give correct bank details and raise refund reissue at e-filing portal/Assessing Officer.
Paper refund- Tax payer may give correct details about address and raise refund issue request at e-filing portal/Assessing Officer.
All Refunds are dispatched through Speed Post for which Tracking number is provided in the refund status track view on TIN. The tax payer can view status of the same on India Post tracking site i.e.www.indiapost.gov.in or contact its local post office with tracking number as displayed on TIN
Send the original refund cheque to CMP Operations Centre, State Bank of India, Survey No.21 Opposite : Hyderabad Central University, Main Gate, Gachibowli, Hyderabad -500019 for cancellation of the Cheque (along with a letter informing the mistakes on the refund cheque) and updating cancellation status on TIN. Once the status is updated as returned, Taxpayer may contact Ward Assessing Officer for modification in Name/Account number and re-initiation of Refund.
If, however, the return was filed online, modification in account number and raising of Refund reissue request may be done online by login into e-filing portal i.e. https://incometaxindiaefiling.gov.in with user ID and password.
It means that Refund for credit to account maintained with SBI had failed. Possible reasons may be -
Taxpayer should contact Assessing Officer and provide the correct account number/IFSC /MICR code where Refund is to be credited. After updating Account number/IFSC /MICR code- the Refund will be reinitiated by Assessing Officer. In case the e-filed returns - modification in account details and refund reissue request may be raised online by login into e-filing portal i.e. https://incometaxindiaefiling.gov.in with user ID and password.
It means that Refund processed through NECS/NEFT mode had failed .Taxpayer should verify the Account number, Account description, MICR/IFSC code given at the time of filing of return. Taxpayer may contact Assessing Officer for modification in account details and re-issue of Refund. In case the e-filed returns - modification in account details and refund reissue request may be raised online by login into e-filing portal i.e. https://incometaxindiaefiling.gov.in with user ID and password.
Please check the Account number given in the ECS advice sent by CMP Centre carefully. If the Account number, IFSC/MICR code given in the advice is correct-please contact your Branch and enquire about the status of NEFT UTR Number or NECS sequence number as displayed on TIN. In case the account number given is incorrect-please check with your Bank whether the amount had been credited in wrong account. Please send an email to firstname.lastname@example.org for guidance.
This means that Refund for the current year had been adjusted against outstanding demand of previous Assessment year either in-part or in-full. Please verify details from the ECS advice sent by SBI CMP Centre through email or post. Details of the outstanding demand may be obtained from e-filing portal/CPC Bangalore. In case of e-filed returns - enquiry may be made by login into e-filing portal.
For any refund related query the tax payer should contact Aayakar Sampark Kendra Toll Free No. 1800-180-1961 or email at email@example.com.
For refund related query or any modification in refund record relating to return processed at CPC Bangalore, the same may be contact on Toll free Number 1800-425-2229 or 080-43456700.
For any payment related query the taxpayer should contact SBI Contact Centre Toll Free No. 1800-425-9760